This Cookie Policy explains how Heaps of Wins Casino (“we”, “us”, or “our”) uses cookies and similar technologies on our website at https://www.heapsofwinsplay.com/en/ (“Website”). This policy provides detailed information about our use of cookies, your options, and how we manage your personal data as required by New Zealand law.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our Website. They collect and store information about your browsing activity and preferences. Cookies may be set by the Website (first-party cookies) or by third-party service providers (third-party cookies). Cookies are essential for the proper functionality, security, and performance of our online services.
2. Types of Cookies We Use
We use several categories of cookies on Heaps of Wins Casino for legitimate business purposes. The main types include:
- Strictly Necessary Cookies: These cookies are essential for the Website to function properly. They enable core features such as page navigation, secure login, and access to protected areas. Without these cookies, the Website cannot operate as intended.
- Performance Cookies: These cookies collect information about how visitors use our Website, such as which pages are visited most often and if users encounter error messages. They help us optimize Website performance and improve user experience.
- Functionality Cookies: These cookies allow the Website to remember choices you make, such as language preferences or region, to provide enhanced and personalized features.
- Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of our marketing campaigns.
3. How We Use Cookies
Heaps of Wins Casino uses cookies to ensure the security and integrity of our services, enhance user experience, analyze Website usage patterns, and support marketing activities. Cookies help us remember your login credentials, maintain session security, and enable features such as live chat and customer support. Some cookies collect aggregated statistical data to improve our services and tailor content for our New Zealand players.
4. Third-Party Cookies
In addition to our own cookies, we may use third-party cookies from trusted partners for analytics, advertising, and social media integration. These third parties may collect information about your use of our Website and other online activities over time and across different websites. We recommend reviewing the cookie policies of these third-party providers to understand their data practices.
5. Cookie Duration
Cookies have different lifespans. Some are “session cookies,” which are deleted from your device when you close your browser. Others are “persistent cookies,” which remain on your device for a specified period or until you delete them. The duration of each cookie depends on its purpose and the settings established by us or any third-party provider.
6. Managing Your Cookie Preferences
You have the right to control and manage your cookie preferences at any time. Most web browsers allow you to accept, refuse, or delete cookies through their settings. You can configure your browser to block all cookies or to notify you when a cookie is being placed. Please note that disabling certain cookies, especially strictly necessary cookies, may affect the functionality and usability of our Website, including features related to payment methods.
7. Legal Basis for Using Cookies
We process cookies based on our legitimate interests, your consent where applicable, and in compliance with the Privacy Act 2020 and other relevant New Zealand regulations. For non-essential cookies, we will obtain your explicit consent before placing them on your device. You may withdraw your consent for non-essential cookies at any time by adjusting your preferences or browser settings.
8. Safeguarding Your Data
Heaps of Wins Casino is committed to protecting the confidentiality and security of your personal data collected via cookies. We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. Personal data collected through cookies is processed in accordance with our Privacy Policy and applicable laws in New Zealand.
9. Updates to This Cookie Policy
We may update this Cookie Policy at any time to reflect changes in our practices, technology, or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy.
10. Contact Information
If you have any questions or concerns regarding our use of cookies or this Cookie Policy, please contact our Data Protection Officer using the contact channels provided on our Website. We are committed to responding promptly and addressing any concerns in accordance with our legal obligations and your rights as a resident of New Zealand.